Privacy Policy

At Sky Plumbing Repair, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information we gather from our website and other online platforms, including Google, Meta, and TikTok. By using our services and providing your information, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information: We may collect personal information such as your name, email address, phone number, and postal address when you contact us or submit a form on our website. This information is necessary for us to provide our services and communicate with you effectively.

1.2 Usage Information: We may collect non-personal information about your interactions with our website, including the pages visited, the duration of your visit, and the actions taken. This information helps us analyze and improve our website's performance and enhance your overall user experience.

2. Use of Information

2.1 Providing Services: We may use the information you provide to respond to your inquiries, schedule appointments, and provide the plumbing services you requested.

2.2 Marketing and Advertising: With your consent, we may use your email address to send you promotional materials, newsletters, and updates about our services. You can opt-out of receiving these communications at any time by following the instructions included in the emails or contacting us directly.

2.3 Analytics and Improvements: We may use the information we collect to analyze trends, monitor website performance, and make improvements to our services. This includes using analytics tools to understand user behavior and preferences.

3. Information Sharing

3.1 Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as email marketing platforms or appointment scheduling software. These providers are contractually obligated to protect your information and can only use it for the purposes specified by us.

3.2 Legal Compliance: We may disclose your information when required by law, court order, or other legal processes, or to protect our rights, property, or safety, as well as the rights, property, or safety of others.

4. Data Security

We maintain appropriate technical and organizational measures to ensure the security of your personal information and protect it against unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage method is 100% secure, and we cannot guarantee absolute security.

5. Third-Party Links

Our website and other online platforms may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any external websites you visit.

6. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected personal information from a child, please contact us immediately, and we will take appropriate steps to remove the information from our records.

7. Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this policy periodically. The revised Privacy Policy will be effective as of the "Last Updated" date indicated at the top of this page.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

Phone: 289-804-2295

Email: privacy@skyplumbingrepair.ca

By using our services and providing your information, you agree to the terms of this Privacy Policy.